Ethics & Compliance

As a supplier to CVS Caremark, you and your company play an integral part in our success as a leader in the healthcare services industry.  CVS Caremark requires all suppliers to conduct business in accordance with the CVS Caremark Ethics Policy and other applicable legal and ethical standards.

Please review the policy below and distribute copies of the letter to persons within your organization who participate in CVS Caremark business.

If you have questions about this letter, please email Vendorletter@CVScaremark.com.

If you have an ethical inquiry, concern or report, please contact us using one of the means of communication noted below.

Confidential Toll-Free Ethics Line: 1-877-CVS-2040

Confidential email address: Ethics.BusinessConduct@cvs.com

Confidential fax: 1-847-559-3835

Confidential mailing address:

Chief Compliance Officer

CVS Caremark

One CVS Drive

Woonsocket, RI 02895

To access CVS Caremark Ethics Policy click here

Anti-Corruption Compliance

CVS Caremark requires its vendors and suppliers to be in full compliance with all applicable anti-corruption laws, including the U.S. Foreign Corrupt Practices Act (FCPA).  As discussed in the CVS Caremark Ethics Policy, Vendors/Suppliers may not, directly or indirectly, offer, pay, promise or authorize the payment of any money or thing of value to any government official, including any employee or agent of a government-owned or government-controlled business, for the purpose of: (i) influencing any act or decision of such government official, in his official capacity; (ii) inducing such government official to do or omit to do any act in violation of the lawful duty of such official; (iii) securing any improper advantage; or (iv) inducing such government official to use his influence in order to assist in obtaining or retaining business. 

All expenses vendors/suppliers incur in connection with business with CVS Caremark shall be recorded fully and accurately in the books and records of the vendors/suppliers, and such books and records shall be made available, upon request, to CVS Caremark, or any accounting firm it may designate, in order that CVS Caremark may verify compliance with this policy.

CVS Caremark expects that its vendors and suppliers shall exercise due diligence to ensure to the extent possible that the hiring and conduct of its agents and representatives conform with the requirements of the FCPA.  All purchase orders with vendors operating outside the U.S. must contain specific provisions requiring compliance with the FCPA consistent with the terms above.